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Return Policy
If for any reason you are not satisfied with your purchase, you can return it within 20 days of purchase for a refund or exchange. We offer you this satisfaction guarantee because we are confident in the quality of our products.
The Return Process
Please contact us for a Return Authorization Number and shipping instructions before sending in a return. When returning an item, please include all original packaging and documentation. Improperly packaged items will be refused. Once we receive your returned item, it will be inspected by our Quality Assurance department and a refund or credit issued within a few days. Please note that items showing signs of wear, or that have been altered, or damaged cannot be accepted. Custom made items and special orders are not returnable.
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Why choose us?
At Diamond Atrium we focus on quality. We believe that if you can’t make jewelry that lasts a lifetime, then you shouldn’t make it at all. Our standards of excellence demand that we supply only the best products to our customers. We also believe that the most important aspect of the jewelry-buying process is education. We stand ready to answer all your questions and insist that you make well-informed decisions.
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